how to order

Ordering is a quick 3 step process;

1. Choose your item and add to your basket, check out and make full payment.

  • Payment will be taken through paypal (don't worry you don't need a paypal account to pay by this method).  You can also pay by cash, cheque or bank transfer, contact us to discuss.
  • If you don't see what you are looking for on the website, please contact me to discuss and I will process the order manually.


2. Once payment has cleared, an imprint pack and order confirmation form will be sent to you.

  • If you have your own prints, that's great, please email them to [email protected]
  • If you dont have prints, a full imprint pack will be sent to you with easy to follow instructions on how to take the prints.


3. Take the prints, complete the order notification form and return in the prepaid envelope provided.  

  • The order confirmation order form must be completed and returned with your prints, as this tells us the charm shapes, inscriptions and chain that you require.


Once we have received your useable prints, your piece will be handmade and sent to you within 14-21 days. The package will be sent by 2nd class signed for post. You will need to sign for the package, if you are not in the postman will leave a card for you to collect your order from the post office.